All items we post to you will show the sender as Todd and our PO Box address. We never include the words OUTvideo on the outside of our mailers. Inside however is information on the DVD pouches which identifies OUTvideo as the return address for posting the DVDs. The rental pouches do not however state that we are a gay & lesbian video store.
Your information is stored on a secure data server located in the AAPT/Connect Internet Data Centre, Brisbane Australia with 24x7 Security, limited swipe card with PIN, photo identity and password checks for access. The data server is provided by Design by Lima Tango and Equifax Secure Global eBusiness CA-1 via a 128bit SSL secure connection.
Your credit card details are never transmitted from the server by email between the server and our office, or any other party.
Your personal information stored in our offices is stored under lock and key, and our premises are secured with back to base alarmed monitoring 24 horus a day, 7 days a week. We will never divulge your information to another party, unless required to do so by law.
We do not share or sell our customer information, but may from time to time, include offers for other businesses which we deem may be of interest to our members, in our email communications with you.
If you receive emails from us, it may be because you have signed up for one of our online or in-store services, or you signed up for a competition on our website or at a carnival / fair day, or you enquired by email about a movie. With each of these actions it is reasonable for us to understand that you are requesting information about our services.
While OUTvideo has less than 20 employees, and a turnover less than $5 Million, and therefore are not required by law to actually adhere to privacy legislation, we do follow the legislation in spirit, and will not knowlingly breach the legislation.
All information provided on this website is provided in good faith, and no responsibility in law or othersie, can be accepted for any misinformation or errors.
OUTvideo is a trading name of the OUT Group Pty Ltd, ABN 57 123 949 968, a business registered in the State of Victoria and a Company registered with ASIC. We are under the juristriction of Victorian Legislation. Victoria is the point of purchase for our services, and the jurisdiction for any complaints or legal actions as a result of the provision or otherwise of our service/s.
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